Terms of Service

1. Who we are

Bitroot Powerhouse Pvt Ltd ("Bitroot", "we", "us") is an Indian company registered at 149, Avior, Nirmal Galaxy, L B S Marg, Mulund West 400080, Mumbai. We run bitroot.org, bitroot.club, Platter (platter.bitroot.org), and any related services (together, the "Services").

When we say "you", we mean you personally — or whichever company you're using the Services on behalf of (you must be allowed to bind them).

2. Agreeing to these terms

By using the Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Services.

3. Account basics

• You must be 18 or older.
• Keep your account info accurate and your credentials safe.
• If something looks wrong (an unfamiliar charge, a session you didn't start), email tech@bitroot.org right away.

4. What you can do

We give you a limited, non-exclusive, revocable licence to use the Services for personal or internal business use. Nothing else is granted by default — please don't redistribute, resell, or rebuild the Services unless we've explicitly agreed in writing.

5. What you can't do

A non-exhaustive list of things that will get your access pulled:

• Breaking the law (privacy, IP, export control, anti-spam, etc.)
• Hacking, scraping, or probing our systems
• Fraud, harassment, or anything designed to harm other users
• Impersonating someone or misrepresenting your affiliation
• Building a directly competing product on top of ours
• Using bots, automated scripts, or workarounds to circumvent how we present things (deep-linking, framing, etc.)
• Reverse engineering or extracting source code
• Uploading malware

We can remove content or terminate accounts that don't follow these rules. We don't owe you advance notice if the breach is material.

6. Your content

You keep ownership of anything you upload, write, or send through the Services ("Your Content"). To actually run the Services, you give us a worldwide, royalty-free, sublicensable licence to use Your Content for that purpose — storing it, displaying it, transmitting it, and similar.

You promise Your Content is yours to share and doesn't infringe anyone else's rights or break the law. You're responsible for backing it up; we do what we reasonably can, but stuff happens.

7. Our content

Everything else — the Bitroot name, logo, code, designs, copy — belongs to us or our licensors. You can use the Services as intended, but not the brand or underlying IP without our written permission.

8. Money

• Fees are shown on the page or in your contract. Add taxes where applicable.
• Payments go through Razorpay. We don't store card details.
• For consulting and project work, refund terms live in your contract.
• Platter subscriptions are non-refundable; renewals are opt-in.
• Promotions and discounts are at our discretion — we can revoke or modify them.
• We may ask you to verify your identity, email, or business info; we may pause your account if you don't.

9. Third-party stuff

The Services may link to or integrate with third parties (Razorpay, analytics tools, embedded content, etc.). We don't own them or take responsibility for their behaviour. Read their terms.

10. What we don't promise

The Services are provided "as is" and "as available". We try our best, but we don't guarantee they'll be uninterrupted, error-free, or perfectly secure. Use them at your own risk.

11. Where our liability stops

To the maximum extent the law allows, we're not liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, lost revenue, lost goodwill, or lost business opportunity — arising out of these Terms or your use of the Services.

Our total liability to you, in aggregate over any rolling 12-month period, is capped at the greater of (a) the amount you paid us during that period, or (b) INR 1,000.

12. Indemnity

If someone sues us because of something you did — breaking the law, breaching these Terms, or posting infringing content — you'll cover our reasonable legal costs and any damages awarded.

13. Ending things

• You can stop using the Services at any time.
• We can suspend or terminate accounts for breach, a legal request, planned changes to the Services, or unexpected technical issues.
• Sections that should survive (IP, confidentiality, liability, indemnity, dispute resolution) survive termination.

14. Changes to these terms

We may update these Terms. If we change anything material, we'll bump the effective date and, where reasonable, let you know via email or in-app notice. Continued use means you accept the update.

15. Law and disputes

Indian law governs these Terms. If we disagree about something:

1. Let's try to talk it out first. Email tech@bitroot.org; we'll have 30 days to work it through.
2. If that doesn't work, we go to arbitration under the Arbitration and Conciliation Act, 1996. Single arbitrator, seat in Mumbai, language English.
3. Mumbai courts have exclusive jurisdiction for anything arbitration doesn't cover.

16. Force majeure

If something outside our reasonable control breaks the Services — acts of God, government action, internet outages, a pandemic, your favourite cloud provider going down — we're not on the hook for it while it's happening.

17. Miscellaneous

• If one clause is unenforceable, the rest still applies.
• We don't waive a right just because we didn't enforce it immediately.
• You can't assign these Terms; we can (e.g., in a merger or sale).
• These Terms + the Privacy Policy + any signed contract = the entire deal between us regarding the Services.

18. Reach us

Questions? Email tech@bitroot.org or call +91 85914 98599. Post: 149 Avior, Nirmal Galaxy, L B S Marg, Mulund West 400080, Mumbai, MH, India.